Horizon Hosting - Upstream Provider Issues – Incident details

All systems operational

Upstream Provider Issues

Resolved
Operational
Started 5 months agoLasted 8 minutes

Affected

Panels

Major outage from 6:36 PM to 6:37 PM, Degraded performance from 6:37 PM to 6:38 PM, Major outage from 6:38 PM to 6:38 PM, Degraded performance from 6:38 PM to 6:43 PM

Billing Panel

Major outage from 6:36 PM to 6:37 PM, Degraded performance from 6:37 PM to 6:38 PM, Major outage from 6:38 PM to 6:38 PM, Degraded performance from 6:38 PM to 6:43 PM

Game Panel

Major outage from 6:36 PM to 6:37 PM, Degraded performance from 6:37 PM to 6:38 PM, Major outage from 6:38 PM to 6:38 PM, Degraded performance from 6:38 PM to 6:43 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the result.

  • Identified
    Identified

    Our VPS panel, game panel and other services are currently offline due to an issue with an upstream provider.

    We are continuing to work with the provider for a fix for this incident.