Horizon Hosting - Notice history

All systems operational

100% - uptime

DE-GAME-09 - Operational

100% - uptime
Jan 2025
Feb 2025
Mar 2025

DE-GAME-10 - Operational

100% - uptime
Jan 2025
Feb 2025
Mar 2025

UK-GAME-02 - Operational

100% - uptime
Jan 2025
Feb 2025
Mar 2025

US-GAME-13 - Operational

100% - uptime
Jan 2025
Feb 2025
Mar 2025

US-GAME-14 - Operational

100% - uptime
Jan 2025
Feb 2025
Mar 2025

US-GAME-15 - Operational

100% - uptime
Jan 2025
Feb 2025
Mar 2025
99% - uptime

UK-VPS-02 - Operational

100% - uptime
Jan 2025
Feb 2025
Mar 2025

US-VPS-02 - Operational

99% - uptime
Jan 2025
Feb 2025
Mar 2025

Notice history

Mar 2025

US-VPS-02 Outage
  • Resolved
    Resolved

    This incident was resolved at 02:04 AM GMT.

  • Identified
    Identified

    We have identified the cause being an upstream working on their infrastructure. We are continuing to work with the upstream and implement a fix for this incident.

    All customers on the US-VPS-02 machine will receive compensation for this incident, please create a support ticket once it is resolved.

  • Investigating
    Investigating

    We are aware of an outage with the US-VPS-02 node, we are currently investigating this incident.

Feb 2025

UK-VPS-02 Maintenance
  • Completed
    February 24, 2025 at 6:37 PM
    Completed
    February 24, 2025 at 6:37 PM
    Maintenance has completed successfully.
  • Update
    February 24, 2025 at 5:10 PM
    In progress
    February 24, 2025 at 5:10 PM

    A technician is now on site to evaluate and resolve the issue. Please note that during this maintenance, the node may be temporarily offline. We apologise for the abrupt nature of this maintenance.

  • In progress
    February 24, 2025 at 4:30 PM
    In progress
    February 24, 2025 at 4:30 PM
    Maintenance is now in progress
  • Planned
    February 24, 2025 at 4:30 PM
    Planned
    February 24, 2025 at 4:30 PM

    Following UK-VPS-02s unexpected downtime, we are sending a technician to re-evaluate and attempt to resolve the issue. During this maintenance the node may be temporarily offline. We apologise for the abrupt nature of this maintenance.

US-GAME-14 Maintenance
  • Completed
    March 21, 2025 at 10:20 PM
    Completed
    March 21, 2025 at 10:20 PM
    Maintenance has completed successfully.
  • Update
    February 12, 2025 at 8:29 PM
    In progress
    February 12, 2025 at 8:29 PM

    The maintenance has been completed. We are now monitoring the system for any unexpected issues or changes.

  • In progress
    February 12, 2025 at 7:00 PM
    In progress
    February 12, 2025 at 7:00 PM
    Maintenance is now in progress
  • Planned
    February 12, 2025 at 7:00 PM
    Planned
    February 12, 2025 at 7:00 PM

    We are planning for a scheduled maintenance during that time.

UK-VPS-02 Investigation
  • Completed
    February 05, 2025 at 3:08 PM
    Completed
    February 05, 2025 at 3:08 PM

    Maintenance is now complete, and the issue has been addressed. While the node is back online, further adjustments may be needed. Thank you for your patience.

  • Update
    February 05, 2025 at 2:28 PM
    In progress
    February 05, 2025 at 2:28 PM

    A technician is now on site to evaluate and resolve the issue. Please note that during this maintenance, the node may be temporarily offline. We apologise for the abrupt nature of this maintenance.

  • In progress
    February 05, 2025 at 12:00 PM
    In progress
    February 05, 2025 at 12:00 PM

    Maintenance is now in progress

  • Planned
    February 05, 2025 at 12:00 PM
    Planned
    February 05, 2025 at 12:00 PM

    Following UK-VPS-02s unexpected downtime, we are sending a technician to evaluate and resolve the issue.

    During this maintenance the node may be temporarily offline. We apologise for the abrupt nature of this maintenance.

Jan 2025

Infrastructure Migrations
  • Completed
    January 30, 2025 at 11:42 PM
    Completed
    January 30, 2025 at 11:42 PM

    The maintenance has been completed.

  • In progress
    January 30, 2025 at 8:00 PM
    In progress
    January 30, 2025 at 8:00 PM
    Maintenance is now in progress
  • Planned
    January 30, 2025 at 8:00 PM
    Planned
    January 30, 2025 at 8:00 PM

    We are planning on migrating our online applications to our new London datacentre during this period. In this case our game panel, error logging service, and the UK Database server will be temporarily unavailable.

    Whilst client services will not be directly affected, if you are using our database services via our game panel, you may unable to access them during periods of the migration.

Infrastructure Migrations
  • Completed
    January 27, 2025 at 9:37 PM
    Completed
    January 27, 2025 at 9:37 PM

    All current migrations have been completed, we are currently monitoring services for any issues.

    If you experience any faults or issues with any services, please create a ticket so we can look into it.

  • In progress
    January 27, 2025 at 8:00 PM
    In progress
    January 27, 2025 at 8:00 PM
    Maintenance is now in progress
  • Planned
    January 27, 2025 at 8:00 PM
    Planned
    January 27, 2025 at 8:00 PM

    We are planning on migrating our online applications to our new London datacentre during this period. In this case our asset server, billing panel, and VPS panel will be temporarily unavailable.

    No client services will be affected during this period.

Jan 2025 to Mar 2025

Next