We sincerely apologize for the ongoing downtime, which has extended far longer than originally anticipated.
While we had estimated that each upgrade would take no more than an hour, unforeseen complications have extended the process. We understand how disruptive this can be, and we truly regret the inconvenience caused.
Please know that both our on-site and off-site teams are working hard to resolve the issues and restore services as quickly and safely as possible with no risk to security of stability.
We are committed to keeping you informed and will continue to provide updates as progress is made.
Thank you for your patience and understanding.
