Started over 2 years agoOctober 25, 2023Lasted about 12 hoursOctober 25, 20237:23 AM6:58 PMUTC
Updates
Resolved
UTC
Resolved
UTC
We have noticed that the network has been stable now for a while. The provider had found a second break in the fibre cable, so the issue took longer to resolve.
Apologies again for the inconvenience.
Update
UTC
Update
UTC
The provider are continuing to work on a fix for this incident. They are currently repairing the final part of the fibre cable, and they expect to have services restored by 14:30 GMT.
Identified
UTC
Identified
UTC
We have spoken to our provider and the issue has been identified as a broken fibre cable in New Jersey, for one of the upstream networks. They are working on a repair and hope to have it completed within an hour from the time of writing.
Investigating
UTC
Investigating
UTC
We are currently investigating this incident. Apologies for the inconvenience.
