Horizon Hosting - Upstream Provider Issues – Incident details

Upstream Provider Issues

Resolved7 minutes

Affected

Panels

Major outage from 6:36 PM to 6:37 PM, Degraded performance from 6:37 PM to 6:38 PM, Major outage from 6:38 PM to 6:38 PM, Degraded performance from 6:38 PM to 6:43 PM

Billing Panel

Major outage from 6:36 PM to 6:37 PM, Degraded performance from 6:37 PM to 6:38 PM, Major outage from 6:38 PM to 6:38 PM, Degraded performance from 6:38 PM to 6:43 PM

Game Panel

Major outage from 6:36 PM to 6:37 PM, Degraded performance from 6:37 PM to 6:38 PM, Major outage from 6:38 PM to 6:38 PM, Degraded performance from 6:38 PM to 6:43 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    A fix has been implemented and we are monitoring the result.

  • IdentifiedUTC

    Our VPS panel, game panel and other services are currently offline due to an issue with an upstream provider.

    We are continuing to work with the provider for a fix for this incident.