Horizon Hosting - Source Game Installation Failures – Maintenance details

All systems operational

Source Game Installation Failures

Completed
Scheduled for May 04, 2026 at 8:00 AM – 11:49 AM

Affects

Game Nodes

Under maintenance from 8:00 AM to 11:49 AM

US-GAME-01

Under maintenance from 8:00 AM to 11:49 AM

US-GAME-13

Under maintenance from 8:00 AM to 11:49 AM

US-GAME-14

Under maintenance from 8:00 AM to 11:49 AM

Updates
  • Completed
    May 04, 2026 at 11:49 AM
    Completed
    May 04, 2026 at 11:49 AM

    This maintenance has been completed for US-GAME-01 & US-GAME-13, due to the delays in performing this maintenance we will be delaying US-GAME-14 to a later time.

    We will issue a notice when the next maintenance is soon.

  • In progress
    May 04, 2026 at 8:00 AM
    In progress
    May 04, 2026 at 8:00 AM
    Maintenance is now in progress
  • Planned
    May 04, 2026 at 8:00 AM
    Planned
    May 04, 2026 at 8:00 AM

    Following the recent maintenance on our nodes, we have noticed a few cases where Source games, and others using SteamCMD are experiencing issues updating or installing.

    During this maintenance we plan to resolve this issue, this will cause an outage to all clients on the affected nodes. We ask that if any customers are having issues with their Source servers they raise a support ticket so we can assist.