Horizon Hosting - Source Game Installation Failures – Maintenance details

All systems operational

MAY10

Source Game Installation Failures

CompletedMay 10, 2026 at 9:00 AM – 9:11 AMUTC

Affects

Game Nodes

Under maintenance from 9:00 AM to 9:11 AM

US-GAME-14

Under maintenance from 9:00 AM to 9:11 AM

Updates
  • Completed
    May 10, 2026 at 9:11 AMUTC
    Completed
    May 10, 2026 at 9:11 AMUTC

    We have successfully installed the patch to resolve this issue. We will continue monitoring the service for the next few hours for any other issues.

    If you notice any issues with a service running on the US-GAME-14 node, please contact us via the support panel or using our Discord.

  • In progress
    May 10, 2026 at 9:00 AMUTC
    In progress
    May 10, 2026 at 9:00 AMUTC
    Maintenance is now in progress
  • Planned
    May 10, 2026 at 9:00 AMUTC
    Planned
    May 10, 2026 at 9:00 AMUTC

    This is an extension of the previous maintenance to resolve installation issues for source games on our US East nodes.

    During this maintenance we plan to resolve this issue, this will cause an outage to all clients on the affected nodes. We ask that if any customers are having issues with their Source servers they raise a support ticket so we can assist.