Horizon Hosting - UK-GAME-02 Outage – Incident details

All systems operational

UK-GAME-02 Outage

Resolved
Major outage
Started 2 days agoLasted about 2 hours

Affected

Game Nodes

Major outage from 6:54 PM to 9:18 PM

UK-GAME-02

Major outage from 6:54 PM to 9:18 PM

Updates
  • Resolved
    UTC
    Resolved

    The issue has been resolved.

  • Monitoring
    UTC
    Monitoring

    Our technician's resolution is responding well, we're running some checks on the node and continuing to monitor it.

  • Identified
    UTC
    Identified

    Our technician arrived on scene and identified the issue and is attempting to resolve the issue.

  • Update
    UTC
    Update

    Our technicians have been unable to recover the node remotely.
    They are currently travelling to our datacenter to diagnose the server.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.