Horizon Hosting - Notice history

All systems operational

Operational

DE-GAME-01 - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

DE-GAME-09 - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

NL-GAME-01 - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

UK-GAME-02 - Operational

99.57% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 98.73%

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May 2026
Jun 2026
Jul 2026

US-GAME-01 - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

US-GAME-13 - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

US-GAME-14 - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

PL-GAME-01 - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026
Operational

UK-VPS-01 - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

UK-VPS-02 - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Notice history

View current status

Jul 2026

JUL25
UK-GAME-02 Repairs
CompletedMaintenance6 hours 22 minutes
  • Completed
    July 25, 2026 at 11:22 AMUTC
    Completed
    July 25, 2026 at 11:22 AMUTC

    Maintenance has been successfully completed. We apologise for the delay, we encountered unexpected complications which took some time to resolve.

  • In progress
    July 25, 2026 at 7:13 AMUTC
    In progress
    July 25, 2026 at 7:13 AMUTC

    engineers have arrived on site and are starting maintenance. Disruption is to be expected.

  • Planned
    July 18, 2026 at 6:45 PMUTC
    Planned
    July 18, 2026 at 6:45 PMUTC

    We are replacing the hardware in UK-GAME-02 to bring it up to our performance & reliability standards. This follows unexpected downtime on the 18th of July and some emergency fixes put in place to repair the node.

UK-GAME-02 Outage
ResolvedMajor outage7 hours 2 minutes
  • Resolved
    UTC
    Resolved

    We are satisfied with the repairs made to the node, we will begin rolling it back out.
    Temporary performance degradations are to be expected, we have a planned maintenance for next week to resolve these issues permanently.

  • Monitoring
    UTC
    Monitoring

    Our engineer has put a fix in place, we are monitoring and testing the node to evaluate the fix.

  • Identified
    UTC
    Identified

    Our engineers have troubleshooted the system and are attempting a fix

  • Investigating
    UTC
    Investigating

    Our engineer is on site and is identifying the issue

  • Update
    UTC
    Update

    Our remote engineer was unable to fix the issue. We have dispatched an engineer with replacement hardware.

  • Identified
    UTC
    Identified

    We have dispatched an engineer to investigate the issue.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
UK-GAME-02 Outage
ResolvedMajor outage2 hours 23 minutes
  • Resolved
    UTC
    Resolved

    The issue has been resolved.

  • Monitoring
    UTC
    Monitoring

    Our technician's resolution is responding well, we're running some checks on the node and continuing to monitor it.

  • Identified
    UTC
    Identified

    Our technician arrived on scene and identified the issue and is attempting to resolve the issue.

  • Update
    UTC
    Update

    Our technicians have been unable to recover the node remotely.
    They are currently travelling to our datacenter to diagnose the server.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.

Jun 2026

No notices reported this month

May 2026

MAY19
Billing Panel Update
CompletedMaintenance1 hour
  • Completed
    May 19, 2026 at 1:00 PMUTC
    Completed
    May 19, 2026 at 1:00 PMUTC
    Maintenance has completed successfully
  • In progress
    May 19, 2026 at 12:00 PMUTC
    In progress
    May 19, 2026 at 12:00 PMUTC
    Maintenance is now in progress
  • Planned
    May 19, 2026 at 12:00 PMUTC
    Planned
    May 19, 2026 at 12:00 PMUTC
    We are planning for a scheduled maintenance during that time.
MAY10
Source Game Installation Failures
CompletedMaintenance11 minutes
  • Completed
    May 10, 2026 at 9:11 AMUTC
    Completed
    May 10, 2026 at 9:11 AMUTC

    We have successfully installed the patch to resolve this issue. We will continue monitoring the service for the next few hours for any other issues.

    If you notice any issues with a service running on the US-GAME-14 node, please contact us via the support panel or using our Discord.

  • In progress
    May 10, 2026 at 9:00 AMUTC
    In progress
    May 10, 2026 at 9:00 AMUTC
    Maintenance is now in progress
  • Planned
    May 10, 2026 at 9:00 AMUTC
    Planned
    May 10, 2026 at 9:00 AMUTC

    This is an extension of the previous maintenance to resolve installation issues for source games on our US East nodes.

    During this maintenance we plan to resolve this issue, this will cause an outage to all clients on the affected nodes. We ask that if any customers are having issues with their Source servers they raise a support ticket so we can assist.

MAY4
Source Game Installation Failures
CompletedMaintenance3 hours 49 minutes
  • Completed
    May 04, 2026 at 11:49 AMUTC
    Completed
    May 04, 2026 at 11:49 AMUTC

    This maintenance has been completed for US-GAME-01 & US-GAME-13, due to the delays in performing this maintenance we will be delaying US-GAME-14 to a later time.

    We will issue a notice when the next maintenance is soon.

  • In progress
    May 04, 2026 at 8:00 AMUTC
    In progress
    May 04, 2026 at 8:00 AMUTC
    Maintenance is now in progress
  • Planned
    May 04, 2026 at 8:00 AMUTC
    Planned
    May 04, 2026 at 8:00 AMUTC

    Following the recent maintenance on our nodes, we have noticed a few cases where Source games, and others using SteamCMD are experiencing issues updating or installing.

    During this maintenance we plan to resolve this issue, this will cause an outage to all clients on the affected nodes. We ask that if any customers are having issues with their Source servers they raise a support ticket so we can assist.

MAY1
General Maintenance (United States)
CompletedMaintenance25 minutes
  • Completed
    May 01, 2026 at 10:55 AMUTC
    Completed
    May 01, 2026 at 10:55 AMUTC

    We appreciate your patience. Essential maintenance was carried out successfully on all nodes including NL-GAME-01, which was previously unavailable, we will be closely monitoring all servers for the next few hours to ensure stability and uptime.

  • In progress
    May 01, 2026 at 10:30 AMUTC
    In progress
    May 01, 2026 at 10:30 AMUTC
    Maintenance is now in progress
  • Planned
    May 01, 2026 at 10:30 AMUTC
    Planned
    May 01, 2026 at 10:30 AMUTC

    We are planning for a scheduled maintenance during that time, each server will receive ~15 minutes of downtime.

    We will be conducting maintenance on NL-GAME-01 during this time also.

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