Horizon Hosting - Notice history

All systems operational

100% - uptime

DE-GAME-09 - Operational

100% - uptime
May 2023
Jun 2023
Jul 2023

DE-GAME-10 - Operational

100% - uptime
May 2023
Jun 2023
Jul 2023

UK-GAME-02 - Operational

100% - uptime
May 2023
Jun 2023
Jul 2023

US-GAME-13 - Operational

100% - uptime
May 2023
Jun 2023
Jul 2023

US-GAME-14 - Operational

100% - uptime
May 2023
Jun 2023
Jul 2023

US-GAME-15 - Operational

100% - uptime
May 2023
Jun 2023
Jul 2023
100% - uptime

UK-VPS-02 - Operational

100% - uptime
May 2023
Jun 2023
Jul 2023

US-VPS-02 - Operational

100% - uptime
May 2023
Jun 2023
Jul 2023

Notice history

Jul 2023

Unexpected reboot on UK-GAME-01
  • Resolved
    Resolved

    We have completed our investigation into this incident. We currently believe this was caused by the system's NVMe drives, or the software RAID.

  • Investigating
    Investigating

    We are currently investigating this incident.

Unexpected Outage on UK-INFRA-01
  • Resolved
    Resolved

    The maintenance has been concluded, all effected services should now be fully accessible. We are sorry for any inconveniences this has caused.

  • Monitoring
    Monitoring

    Due to an unexpected maintenance at UK-INFRA-01's data centre, the node will temporarily be offline. This will cause downtime for the panel and the archive, however all services will still be operational along with the billing portal. We apologize for any inconveniences this has caused.

Jun 2023

No notices reported this month

May 2023

DE-GAME-02 Docker/Wings issue
  • Resolved
    Resolved

    Docker has been restarted and this issue is now resolved.

  • Investigating
    Investigating

    We have noticed increased error rates on this node. We are working to restart Docker

    This incident repeating itself indicates a potential hardware failure. We will contact clients affected and move them off this node.

DE-GAME-02 Docker Issue
  • Resolved
    Resolved

    The system has now recovered sucessfully and servers are running again. Thank you for your patience during this process.

  • Monitoring
    Monitoring

    We have issued a restart for Docker and are currently waiting for this to complete. This will result in individual servers on this machine restarting.

  • Identified
    Identified

    We are working on a fix for this incident. Docker is not properly responding to Wings.

Billing Panel
  • Completed
    May 13, 2023 at 12:29 AM
    Completed
    May 13, 2023 at 12:29 AM

    We have been unsuccessful with this move on this occasion. We have reverted back to the original configuration.

  • In progress
    May 12, 2023 at 11:00 PM
    In progress
    May 12, 2023 at 11:00 PM

    Maintenance is now in progress

  • Planned
    May 12, 2023 at 11:00 PM
    Planned
    May 12, 2023 at 11:00 PM

    We will be upgrading our billing panel to make it more reliable and performant by upgrading the hardware it is currently using.

    This will not effect individual servers.

    Thank you for your understanding.

May 2023 to Jul 2023

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