Horizon Hosting - Notice history

All systems operational

100% - uptime

DE-GAME-09 - Operational

100% - uptime
May 2025
Jun 2025
Jul 2025

DE-GAME-10 - Operational

100% - uptime
May 2025
Jun 2025
Jul 2025

UK-GAME-02 - Operational

100% - uptime
May 2025
Jun 2025
Jul 2025

US-GAME-13 - Operational

100% - uptime
May 2025
Jun 2025
Jul 2025

US-GAME-14 - Operational

100% - uptime
May 2025
Jun 2025
Jul 2025

US-GAME-15 - Operational

100% - uptime
May 2025
Jun 2025
Jul 2025
100% - uptime

UK-VPS-02 - Operational

100% - uptime
May 2025
Jun 2025
Jul 2025

US-VPS-02 - Operational

100% - uptime
May 2025
Jun 2025
Jul 2025

Notice history

Jul 2025

US-GAME-15 Maintenance
Scheduled for July 03, 2025 at 8:00 AM – July 08, 2025 at 8:00 AM 5 days
  • In progress
    July 03, 2025 at 8:00 AM
    In progress
    July 03, 2025 at 8:00 AM
    Maintenance is now in progress
  • Planned
    July 03, 2025 at 8:00 AM
    Planned
    July 03, 2025 at 8:00 AM

    We would like to inform all customers currently hosted on the US-GAME-15 server that we will soon be migrating your services to a new, higher-performance machine. This upgrade is part of our ongoing commitment to improve service reliability, speed, and overall performance.

    Please be advised that this migration will involve a change to your server’s IP address. We recommend updating any configurations or DNS records that may be affected by this change to avoid potential service disruptions.

    Each server will only have individual downtime of about 5-20 minutes.

Jun 2025

DE-GAME-10 Maintenance
  • Completed
    June 20, 2025 at 3:34 PM
    Completed
    June 20, 2025 at 3:34 PM
    Maintenance has completed successfully.
  • In progress
    June 20, 2025 at 12:00 PM
    In progress
    June 20, 2025 at 12:00 PM
    Maintenance is now in progress
  • Planned
    June 20, 2025 at 12:00 PM
    Planned
    June 20, 2025 at 12:00 PM

    Our server provider in Germany will be performing a maintenance on our DE-10 server during the times posted. This is to replace the motherboard in the effected server.

May 2025

UK Network Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We are continuing to work on a fix for this incident with our upstream provider.

  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    A brief network outage was detected with the UK network. We have identified this to be an issue with our network upstream and are currently working with them to monitor the issue.

UK Network Upgrade
  • Completed
    May 13, 2025 at 2:59 PM
    Completed
    May 13, 2025 at 2:59 PM

    This maintenance is now completed.

  • Update
    May 13, 2025 at 12:54 AM
    In progress
    May 13, 2025 at 12:54 AM

    Most services have now been restored, however, they are currently operating in a degraded state. You may experience reduced performance or intermittent issues as we continue our efforts.

    Our team is actively monitoring the situation and working to bring all systems back to full stability as quickly as possible. We appreciate your continued patience and support.

  • Update
    May 12, 2025 at 11:59 PM
    In progress
    May 12, 2025 at 11:59 PM

    We sincerely apologize for the ongoing downtime, which has extended far longer than originally anticipated.

    While we had estimated that each upgrade would take no more than an hour, unforeseen complications have extended the process. We understand how disruptive this can be, and we truly regret the inconvenience caused.

    Please know that both our on-site and off-site teams are working hard to resolve the issues and restore services as quickly and safely as possible with no risk to security of stability.

    We are committed to keeping you informed and will continue to provide updates as progress is made.

    Thank you for your patience and understanding.

  • Update
    May 12, 2025 at 11:28 PM
    In progress
    May 12, 2025 at 11:28 PM

    Due to technical issues the panel's are currently unavailable again.

  • Update
    May 12, 2025 at 10:02 PM
    In progress
    May 12, 2025 at 10:02 PM

    All panel services are now online, however please be aware you may experience instability.

    Progress is still continuing for UK-GAME-02 and UK-VPS-02, updates will be posted shortly.

  • Update
    May 12, 2025 at 5:39 PM
    In progress
    May 12, 2025 at 5:39 PM

    Major switch upgrades are currently being performed, updates will follow shortly.

  • In progress
    May 12, 2025 at 10:35 AM
    In progress
    May 12, 2025 at 10:35 AM

    This maintenance is now in progress, updates will be posted shortly.

  • Update
    May 12, 2025 at 10:00 AM
    Planned
    May 12, 2025 at 10:00 AM

    Technicians are currently in route, and maintenance will begin in roughly 1 hour as part of our ongoing efforts to improve network stability.

    This will affect the UK Game & VPS nodes, along with billing and control panel services.

  • Planned
    May 12, 2025 at 10:00 AM
    Planned
    May 12, 2025 at 10:00 AM

    As apart of our ongoing efforts to improve stability in our network we will be performing a maintenance on the 12th of May.

    This will effect the UK Game & VPS nodes, along with billing and control panel services. To keep downtime as minimal as possible we will be upgrading servers one-by-one, we estimate this will only take up to an hour each however this is not a confirmation.

    This upgrade will not cause any IP address changes.

US-VPS-02
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently communicating with the datacentre to investigate this incident.

May 2025 to Jul 2025

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