Horizon Hosting - Notice history

We are satisfied with the repairs made to the node, we will begin rolling it back out.
Temporary performance degradations are to be expected, we have a planned maintenance for next week to resolve these issues permanently.

Our engineer has put a fix in place, we are monitoring and testing the node to evaluate the fix.

Our engineers have troubleshooted the system and are attempting a fix

Our engineer is on site and is identifying the issue

Our remote engineer was unable to fix the issue. We have dispatched an engineer with replacement hardware.

We have dispatched an engineer to investigate the issue.

The issue has been resolved.

Our technician's resolution is responding well, we're running some checks on the node and continuing to monitor it.

Our technician arrived on scene and identified the issue and is attempting to resolve the issue.

Our technicians have been unable to recover the node remotely.
They are currently travelling to our datacenter to diagnose the server.