Horizon Hosting - Notice history

All systems operational

Operational

DE-GAME-01 - Operational

100.0% uptime
Nov 2022 · 100.0%Dec · 100.0%Jan 2023 · 100.0%

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Nov 2022
Dec 2022
Jan 2023

DE-GAME-09 - Operational

100.0% uptime
Nov 2022 · 100.0%Dec · 100.0%Jan 2023 · 100.0%

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Nov 2022
Dec 2022
Jan 2023

NL-GAME-01 - Operational

100.0% uptime
Nov 2022 · 100.0%Dec · 100.0%Jan 2023 · 100.0%

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Nov 2022
Dec 2022
Jan 2023

UK-GAME-02 - Operational

100.0% uptime
Nov 2022 · 100.0%Dec · 100.0%Jan 2023 · 100.0%

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Nov 2022
Dec 2022
Jan 2023

US-GAME-01 - Operational

100.0% uptime
Nov 2022 · 100.0%Dec · 100.0%Jan 2023 · 100.0%

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Nov 2022
Dec 2022
Jan 2023

US-GAME-13 - Operational

100.0% uptime
Nov 2022 · 100.0%Dec · 100.0%Jan 2023 · 100.0%

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Nov 2022
Dec 2022
Jan 2023

US-GAME-14 - Operational

100.0% uptime
Nov 2022 · 100.0%Dec · 100.0%Jan 2023 · 100.0%

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Nov 2022
Dec 2022
Jan 2023

PL-GAME-01 - Operational

100.0% uptime
Nov 2022 · 100.0%Dec · 100.0%Jan 2023 · 100.0%

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Nov 2022
Dec 2022
Jan 2023
Operational

UK-VPS-01 - Operational

100.0% uptime
Nov 2022 · 100.0%Dec · 100.0%Jan 2023 · 100.0%

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Nov 2022
Dec 2022
Jan 2023

UK-VPS-02 - Operational

100.0% uptime
Nov 2022 · 100.0%Dec · 100.0%Jan 2023 · 100.0%

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Nov 2022
Dec 2022
Jan 2023

Notice history

View current status

Jan 2023

US-GAME-02 Network Instability
ResolvedPartial outage4 hours 9 minutes
  • ResolvedUTC

    The issue has been resolved as of 8:34PM GMT. Thank you for your patience and we apologise for the inconvenience.

  • UpdateUTC

    We have received an ETA of approximately 2 hours until the affected equipment is replaced.

  • UpdateUTC

    The outage has been isolated to a specifc piece of equipment, which is now being replaced.

  • UpdateUTC

    The DC have isolated the issue to 165 Halsey, as they are experiencing datacentre wide issues, affecting major carriers and providers.

  • IdentifiedUTC

    We have heard from the datacentre that they are having issues with one of their backbone connections causing instability for some customers. We are monitoring the situation and apologise for any inconvneience caused.

JAN21
Billing panel maintenance
CompletedMaintenance3 hours 28 minutes
  • CompletedJanuary 21, 2023 at 7:28 PMUTC

    Maintenance has completed successfully.

  • In progressJanuary 21, 2023 at 4:00 PMUTC

    Maintenance is now in progress

  • PlannedJanuary 21, 2023 at 4:00 PMUTC

    We are planning for a scheduled maintenance to update and improve our billing system. We apologise for any inconvenience this may cause

DE-GAME-02 Issue
ResolvedPartial outage3 minutes
  • ResolvedUTC

    We have now fixed this issue as the restart resolved this issue and docker is now fully operational.

    We apologize for any inconvenience this may have caused.

  • IdentifiedUTC

    We are going to restart all servers that are on this machine in an attempt to resolve an issue with docker.

JAN15
UK Hardware Upgrade Reschedule
CompletedMaintenance1 hour
  • CompletedJanuary 15, 2023 at 1:00 AMUTC

    Maintenance has completed successfully. Thank you for your patience.

  • In progressJanuary 15, 2023 at 12:00 AMUTC

    Maintenance is now in progress

  • PlannedJanuary 15, 2023 at 12:00 AMUTC

    We are planning system upgrades for all clients with servers in the United Kingdom. We will be upgrading from the current Ryzen 5 3600X to a Ryzen 9 5900X. Server IPs will change, new IPs will be visible on the panel.

Unexpected outage on UK-GAME-01-OLD
ResolvedMajor outage54 minutes
  • ResolvedUTC

    The datacentre have resolved the problem with the water manifold and the system is now back online as of 14:07 UTC. Thank you for your patience.

  • IdentifiedUTC

    We have heard from the datacentre and it has been identified as an issue with the water manifold on the rack.

  • InvestigatingUTC

    We are currently investigating this incident.

Dec 2022

Web Hosting Outage
ResolvedPartial outage35 minutes
  • ResolvedUTC

    The issue is now resolved. Thank you for your patience

  • InvestigatingUTC

    We are currently investigating this incident.

Nov 2022

Wings Outage
ResolvedPartial outage8 hours 10 minutes
  • ResolvedUTC

    The issue was manually resolved.

    To improve we are going to upgrade our wings monitoring, and re-evaluate our automatic SSL renewal system.

  • IdentifiedUTC

    We identified an issue with our automatic SSL system.

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