Horizon Hosting - Notice history

All systems operational

100% - uptime

DE-GAME-09 - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023

DE-GAME-10 - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023

UK-GAME-01 - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023

US-GAME-13 - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023

US-GAME-14 - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023

US-GAME-15 - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023
100% - uptime

UK-VPS-01 - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023

US-VPS-01 - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023

US-VPS-02 - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023

Notice history

Mar 2023

Web Hosting Maintenance
  • Completed
    March 11, 2023 at 3:05 PM
    Completed
    March 11, 2023 at 3:05 PM

    Thank you for your patience, the maintenance has now completed. If you have any issues, please open a ticket and we will be able to help you out.

  • In progress
    March 11, 2023 at 2:24 PM
    In progress
    March 11, 2023 at 2:24 PM

    Maintenance is now in progress.

  • Planned
    March 11, 2023 at 2:00 PM
    Planned
    March 11, 2023 at 2:00 PM

    We are planning for web hosting upgrades. IPs will change, but if you are using Horizon nameservers, no action is required by clients.

Feb 2023

No notices reported this month

Jan 2023

US-GAME-02 Network Instability
  • Resolved
    Resolved

    The issue has been resolved as of 8:34PM GMT. Thank you for your patience and we apologise for the inconvenience.

  • Identified
    Update

    We have received an ETA of approximately 2 hours until the affected equipment is replaced.

  • Identified
    Update

    The outage has been isolated to a specifc piece of equipment, which is now being replaced.

  • Identified
    Update

    The DC have isolated the issue to 165 Halsey, as they are experiencing datacentre wide issues, affecting major carriers and providers.

  • Identified
    Identified

    We have heard from the datacentre that they are having issues with one of their backbone connections causing instability for some customers. We are monitoring the situation and apologise for any inconvneience caused.

Billing panel maintenance
  • Completed
    January 21, 2023 at 7:28 PM
    Completed
    January 21, 2023 at 7:28 PM

    Maintenance has completed successfully.

  • In progress
    January 21, 2023 at 4:00 PM
    In progress
    January 21, 2023 at 4:00 PM

    Maintenance is now in progress

  • Planned
    January 21, 2023 at 4:00 PM
    Planned
    January 21, 2023 at 4:00 PM

    We are planning for a scheduled maintenance to update and improve our billing system. We apologise for any inconvenience this may cause

DE-GAME-02 Issue
  • Resolved
    Resolved

    We have now fixed this issue as the restart resolved this issue and docker is now fully operational.

    We apologize for any inconvenience this may have caused.

  • Identified
    Identified

    We are going to restart all servers that are on this machine in an attempt to resolve an issue with docker.

UK Hardware Upgrade Reschedule
  • Completed
    January 15, 2023 at 1:00 AM
    Completed
    January 15, 2023 at 1:00 AM

    Maintenance has completed successfully. Thank you for your patience.

  • In progress
    January 15, 2023 at 12:00 AM
    In progress
    January 15, 2023 at 12:00 AM

    Maintenance is now in progress

  • Planned
    January 15, 2023 at 12:00 AM
    Planned
    January 15, 2023 at 12:00 AM

    We are planning system upgrades for all clients with servers in the United Kingdom. We will be upgrading from the current Ryzen 5 3600X to a Ryzen 9 5900X. Server IPs will change, new IPs will be visible on the panel.

Unexpected outage on UK-GAME-01-OLD
  • Resolved
    Resolved

    The datacentre have resolved the problem with the water manifold and the system is now back online as of 14:07 UTC. Thank you for your patience.

  • Identified
    Identified

    We have heard from the datacentre and it has been identified as an issue with the water manifold on the rack.

  • Investigating
    Investigating

    We are currently investigating this incident.

Jan 2023 to Mar 2023

Next